E-mail support has found its way as a main service and support category in itself equally important to voice or chat support. Apart from being cost effective than voice support, e-mails serve a purpose that voice calls never can.
Educating the customer with written documentation eventually helps in creating awareness, empowering and equipping them with data to rely on for self help in future, resulting in reduced number of contacts for the same issue. It helps in increasing the overall customer satisfaction and further reducing your outsourcing costs.
E Virtual e-mail Support Services are highly cost effective and designed, keeping your customers, employees and ROI in mind. Equipped with the latest in technology and professed e-mailing staff, you can be assured of the service level agreement being always followed and maintained hundred percent.
- Technical support through e-mail
- Customer service enquiries
- Billing & Finance
- Order & invoice management
- Data verification & filtering
After all, better customer service always results in more sales and revenues.
Our More Services
- » Appointment Scheduling
- » Billing Queries
- » Call Center Services
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- » Chat Support
- » Customer Retention
- » Customer Service
- » Disaster Recovery Services
- » Inbound Call Center Services
- » Information Verification
- » Mail Support
- » Order Taking
- » Outbound Call Center Services
- » Phone Answering
- » Product Information Request
- » Sales Lead Qualification
- » Soft Lead Generation
- » Technical Support & Help Desk
- » Telemarketing Services
- » Upselling & Cross Selling
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DIGITAL OASIS are becoming one of the most desired business concepts throughout the world. DIGITAL OASIS is a highly-skilled, independent professional who works virtually or remotely for a particular client.
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DIGITAL OASIS allowed me to grow my business rapidly. I hired an assistant to manage my orders, and also up to 5 people who repriced my inventory during my peak ordering season. I was able to cut my labor costs by over 50%, which allowed me to increase profitability and sales faster than I ever would have dreamed! I will recommend this to everyone I know! Cheers!
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I own a small motor manufacturing company and decided to switch my customer support call center to DIGITAL OASIS. I wasnt sure how I would like it, but after trying it, I was very impressed with the professionalism and efficiency. Making the switch saved me 52% on labor costs, and was one of the best business decisions I have made in a while. Thanks again!
Robert Brown
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These guys designed and registered my website for me, and all I have to do is pay a low monthly fee for them to host and maintain it. Within the first 2 months my business had increased by around 30 percent! I would strongly recommend their web marketing as well. Overall I give these guys 2 thumbs up!.
Carl Reece
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I used their SEO services and was able to increase my web traffic last month by 78%! I have seen a big increase in calls and people stopping in my store as a result. Kudos to the DIGITAL OASIS team and thanks again!
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