One of the efficient ways to increase overall sales is to try to up sell or cross sell to your customers who call in for support or information. DIGITAL OASIS understands the concept well and has the expertise to carry out any sales campaign for your company whether on a short term or long term basis.
Used in several ways to either increase demand of a newly launched product or to give support to the sales division and increase overall sales, Up selling and Cross selling is a unique and interesting concept used by many industries such as retail, e-commerce, BPO, Technical and many more.
Do you realize that when you go to a departmental store or a shopping mall, you end up buying things that you either never planned to or weren't in need of at all. It was upsold to you by the interesting concept of retailing thousands of choices under one roof.
Up selling or Cross selling over the phone is somewhat similar to the same concept, the only difference being a tele-marketer trying to sell over and above the service you get or are looking for.
Extensive sales trainings at OVA has matured all of our staff upto the level where each team member can confidently pitch any product after a short training for product knowledge. When we are upselling r cross selling for you, our focus is on -:
- Figure out the need of the customer (create the need)
- Pitch the product
- Show them their benefit (what's in it for them)
- Compare with other or current similar product/service they are using
- Close, close & close.
One of the greatest salesman of all times has said 90% of salesmen give up after the 4th close, the 10% who persist up till the 5th closing make 90% of the total world sales
Backed by such ideologies, OVA sales force can bring visible changes to your overall sales and returns.
Our More Services
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- » Chat Support
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- » Mail Support
- » Order Taking
- » Outbound Call Center Services
- » Phone Answering
- » Product Information Request
- » Sales Lead Qualification
- » Soft Lead Generation
- » Technical Support & Help Desk
- » Telemarketing Services
- » Upselling & Cross Selling
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DIGITAL OASIS are becoming one of the most desired business concepts throughout the world. DIGITAL OASIS is a highly-skilled, independent professional who works virtually or remotely for a particular client.
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DIGITAL OASIS allowed me to grow my business rapidly. I hired an assistant to manage my orders, and also up to 5 people who repriced my inventory during my peak ordering season. I was able to cut my labor costs by over 50%, which allowed me to increase profitability and sales faster than I ever would have dreamed! I will recommend this to everyone I know! Cheers!
Michael Felder
I used the internet research and accounting services of DIGITAL OASIS. They gave me great results at a great price. I would definitely recommend this company to anyone looking for these type of services.
Vinni Lohiya
I realized that my business needed a Web Site and had been calling around for price quotes when I got a call from DIGITAL OASIS. They, by far, had the best bang for the buck with their Web Site design package. Im so pleased with my Web Site and have already seen an increase in business in the last two months!
Nancy Kremer
I own a small motor manufacturing company and decided to switch my customer support call center to DIGITAL OASIS. I wasnt sure how I would like it, but after trying it, I was very impressed with the professionalism and efficiency. Making the switch saved me 52% on labor costs, and was one of the best business decisions I have made in a while. Thanks again!
Robert Brown
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These guys designed and registered my website for me, and all I have to do is pay a low monthly fee for them to host and maintain it. Within the first 2 months my business had increased by around 30 percent! I would strongly recommend their web marketing as well. Overall I give these guys 2 thumbs up!.
Carl Reece
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I used their SEO services and was able to increase my web traffic last month by 78%! I have seen a big increase in calls and people stopping in my store as a result. Kudos to the DIGITAL OASIS team and thanks again!
Josh Ackermann
These guys designed me a professional website for my insurance business for about half of what most of the other companies were quoting. I was really impressed with the result too! Thanks
Tricia Smith