E Virtual technical support services can help you maximize the return on your outsourcing & technology investments. Working with the best infrastructure, technology and team, our technical support service stands out in the competition primarily because of the OVA approach towards first time resolution.
We have been working with international clientele for years and the successful “3-T” formula has always helped us in achieving greater quality and build rapport.
The OVA 3-Ts
Technology, Training & Team
It is evident that technical support cannot run efficiently on outdated, old and loosely implemented technology. DIGITAL OASIS invests enough resources on a regular basis to keep ourselves up to date with latest available technology.
Once, CEOs of two giant fortune 500 corporations were having lunch together when one of them asked. Why do you spend so much on training every month? What if people you train leave the company? Won’t it be a big loss to you?
The other gentleman replied with a courteous smile – I am more worried about the cost I will pay if I don’t train them and they never leave.”
We truly understand the criticality of training each individual for the overall growth of company, and have our technical team and the management actively participate in several technical, sales, communication & interpersonal skills and management trainings round the year.
Great Infrastructure, best of technology and world class machines doesn’t form companies but only buildings good to look at. It’s the people who make a company what it actually is. The management at DIGITAL OASIS has extensive experience in managing international projects for BPO and KPO giants. The executive level teams here are chosen after thoroughly scrutinizing the market on a look out for the best of skills and go through rigorous training programs before graduating to the production floor.
Supported Operating Systems -:
- Windows Vista
- Windows XP Home
- Windows Millennium
- Windows 2000 Professional
- Windows 98 Second Edition
- Windows 98 First Edition
- Windows XP Professional
- Sun Solaris
Supported Database Software
- Oracle
- DB2
- Sybase
Supported Hardware
- Desktops
- Laptops
- Sound Cards
- Video Cards
- Ethernet Cards
Networking Devices
- Dial –up and DSL/cable modems
- Ethernet cards and adapter
- Wireless network components
Our More Services
- » Appointment Scheduling
- » Billing Queries
- » Call Center Services
- » CATI Services
- » Chat Support
- » Customer Retention
- » Customer Service
- » Disaster Recovery Services
- » Inbound Call Center Services
- » Information Verification
- » Mail Support
- » Order Taking
- » Outbound Call Center Services
- » Phone Answering
- » Product Information Request
- » Sales Lead Qualification
- » Soft Lead Generation
- » Technical Support & Help Desk
- » Telemarketing Services
- » Upselling & Cross Selling
Contact us
Fill the form to receive a free quote as well as a sample of our work. We will contact you within 24 hours for your enquiry. (Risk free, no obligations, 100% satisfaction guaranteed)
DIGITAL OASIS are becoming one of the most desired business concepts throughout the world. DIGITAL OASIS is a highly-skilled, independent professional who works virtually or remotely for a particular client.
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Fill The Form To Receive A Free Quote and Free Trial Now !!Testimonials
DIGITAL OASIS allowed me to grow my business rapidly. I hired an assistant to manage my orders, and also up to 5 people who repriced my inventory during my peak ordering season. I was able to cut my labor costs by over 50%, which allowed me to increase profitability and sales faster than I ever would have dreamed! I will recommend this to everyone I know! Cheers!
Michael Felder
I used the internet research and accounting services of DIGITAL OASIS. They gave me great results at a great price. I would definitely recommend this company to anyone looking for these type of services.
Vinni Lohiya
I realized that my business needed a Web Site and had been calling around for price quotes when I got a call from DIGITAL OASIS. They, by far, had the best bang for the buck with their Web Site design package. Im so pleased with my Web Site and have already seen an increase in business in the last two months!
Nancy Kremer
I own a small motor manufacturing company and decided to switch my customer support call center to DIGITAL OASIS. I wasnt sure how I would like it, but after trying it, I was very impressed with the professionalism and efficiency. Making the switch saved me 52% on labor costs, and was one of the best business decisions I have made in a while. Thanks again!
Robert Brown
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These guys designed and registered my website for me, and all I have to do is pay a low monthly fee for them to host and maintain it. Within the first 2 months my business had increased by around 30 percent! I would strongly recommend their web marketing as well. Overall I give these guys 2 thumbs up!.
Carl Reece
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I used their SEO services and was able to increase my web traffic last month by 78%! I have seen a big increase in calls and people stopping in my store as a result. Kudos to the DIGITAL OASIS team and thanks again!
Josh Ackermann
These guys designed me a professional website for my insurance business for about half of what most of the other companies were quoting. I was really impressed with the result too! Thanks
Tricia Smith