Order taking services at E Virtual has been redefined with the implementation of latest software & technology in place. Our automated systems can easily take the burden off your shoulders and help you maximize sales and revenue while we take orders from your customers on your behalf.
Whether you operate your business and sell products / services through catalog sales or e-store retailing, E Virtual Order Taking Services & Solutions have the ability to serve to all your consumers, ensuring you never miss out on a sale with our high class service level deliverability.
If you use a website, catalog business, radio and television to advertise your product / services, DIGITAL OASIS could be a boon to your business and can help you grow by many folds in terms of customers and the ROI. Be assured to have your customer well informed about each & every product detail as per your guidelines while giving the best of quality telephonic services. Order taking services at OVA are customizable according to multiple products or services you deal into.
Sales & Invoice Management
- Ordertaking
- Product inquiries
- Up-selling and Cross-selling
- Salesorder processing
- Documentations & payment queries
- Post-sales product support
Inquiry Services
- Product / Service information requests
- ATM / POS locator service, etc.
Billing Enquiries
- Account balance information
- Payment information
- Editing customer personal information
Debt Management
- Credit authorization
- Credit verifications
- Soft core and third party collections
Verification services
- Third party verifications service
- Insurance verification service
- Employment verification service
DIGITAL OASIS can guarantee a robust, 24/7 order taking line where your customer can call any time and place an order with a live person and not an automated answering machine.
Our More Services
- » Appointment Scheduling
- » Billing Queries
- » Call Center Services
- » CATI Services
- » Chat Support
- » Customer Retention
- » Customer Service
- » Disaster Recovery Services
- » Inbound Call Center Services
- » Information Verification
- » Mail Support
- » Order Taking
- » Outbound Call Center Services
- » Phone Answering
- » Product Information Request
- » Sales Lead Qualification
- » Soft Lead Generation
- » Technical Support & Help Desk
- » Telemarketing Services
- » Upselling & Cross Selling